If you’re a Spotify user, chances are you use it a lot on your laptop as well. In my case, I mostly use Spotify in the web player on my laptop instead of using the Spotify desktop app. However, sometimes, the web player doesn’t play anything which can be really annoying. So, if the Spotify web player is not working for you, here’s how to fix it.

There are many things that can end up with the Spotify web player not working on your  computer. Cache, cookies, and sometimes weird extension related problems can cause this issue.

  • Open Spotify Web Player in Incognito Mode
  • Install Windows Media Feature Pack
  • Fix ‘Playback of Protected Content is not Enabled’
  • Flush DNS Cache
  • Switch Spotify Devices
  • Clear Cookies
  • Use the Spotify Desktop App

1. Open Spotify Web Player in Incognito Mode

The first thing you should check is whether the issue is because of browser cache or some extension. In order to check this, you can try opening the Spotify web player in incognito mode or in a private window.

If the Spotify web player works in this mode, the issue is with the cache or an extension. Here’s what to do.

If you’re using a device which has an ‘N’ version of Windows 10 installed on it, you will have to install the Windows Media Feature Pack in order to start using the Spotify web player on your system.

If you’re seeing an error that says ‘playback of protected content is not enabled’ when you try to use the Spotify web player, the fix is pretty simple.

4. Flush DNS Cache

You can also try flushing the DNS cache on your computer to try and fix the Spotify web player not working error. The method to do this varies across operating systems.

One common reason why the Spotify web player might not work is if you’re accidentally playing music on a different device.

If that’s not fixing the problem for you, a semi-reset sort of fix has been reported to work as well. Here’s what you need to do.

If that hasn’t solved your problem either, you should try clearing the cookies on your browser. Beware this will log you out of your accounts on your browser, so you will have to log back in, but this method almost always seems to fix issues.

If nothing seems to be fixing the Spotify Web Player not working error for you, it might be a good idea to simply download the official desktop app on your computer.